Kinane doesn’t shout at cashiers when a sale item rings up at the wrong price, nor does he particularly care when they’re flipping through a magazine while the line extends steadily towards the back of the building. “Someone making $6 an hour to sell sweaters; their job sucks already.”

Kyle did have a particularly memorable poor service experience. “One time I had to get my car fixed. It wasn’t fixed, they lied to my face, and so I challenged the man to a fight.” A teenager at the time, his father inevitably had to pull him off the counter, but as he’s grown older he's realized that in the end, material goods aren’t worth the hassle of getting angry.