Per TMZ, the Mouse House sent an email to its annual pass members this week. In the message, customers were informed that they will still be expected to pay their monthly fees as normal. Disney also didn't present an option to cancel memberships or defer payments.
The coronavirus has put a financial strain on families. This will undoubtedly get heavier for those who will have to pay their monthly Mouse House fees. According to the Walt Disney World website, the top package for people seeking to purchase an annual pass costs $2,199. At Disneyland, the most inclusive package costs customers $1,449. Disney does allow people to break these plans down into monthly payments with a down payment.
To compensate for this inconvenience, Disney is offering to add extra days to the expiration date of customers' passes. This isn't enough for those who feel like they should have an option to control their finances during this time.
This move to continue charging customers could speak to Disney's feelings regarding the coronavirus. This week, Disney shared a statement claiming that it is taking reservations at its parks for June 1 and the following dates. This gives the impression that Disney feels the outbreak will be over before summer is in full swing.