Glitch on Marc Jacobs Website Allowed Shoppers to Order $300 Bags for Free

An “inadvertent error” allowed some customers to score a 100 percent discount off Marc Jacobs bags before the company soon realized a glitch occurred.

The Marc Jacobs store in Hong Kong
Getty

Photo by Budrul Chukrut/SOPA Images/LightRocket via Getty Images

The Marc Jacobs store in Hong Kong

Shoppers were in for a delightful surprise when they checked out the Marc Jacobs website on Tuesday morning. 

An “inadvertent error” on behalf of the brand allowed some customers to score a 100 percent discount off their Marc Jacobs bags, per the Wall Street Journal, but the company quickly caught up to was going on and has since canceled orders. 

“It crashed several times while I was on the website, but eventually I was able to put the bag that I wanted into my cart,” Chyna Dandridge, who said she found out about the hack on Facebook and ordered a $325 “The Year of the Tiger” mini jacquard tote bag for just the cost of shipping, said. “I’ve seen glitches happen in the past, and I know some people actually get the items.”

But unfortunately for Dandridge and the other customers who took advantage of the slip up, the company recognized the error and refunded them their shipping, ultimately canceling the free orders. 

“Due to an inadvertent error on marcjacobs.com, our website temporarily showed incorrect product prices which may have affected your order(s).” the email said. “All orders placed with incorrect pricing have been canceled.”

While it remains unclear if Marc Jacobs will have to honor the mislabeled prices, Twitter is having a fun time with the mix-up, as it’s generated plenty of memes throughout the day. Check out what the internet has to say about the free bags below.

y’all so annoying how you go to marc jacobs website and see the pricing fucked up and the first thing you do is run to twitter…. instead of cashing out???? god be giving the biggest blessings to the wrong people

— The Boy Is Fine (@jordxyyyy) January 25, 2022

When you realize you're a few minutes late for the Marc Jacobs tote bag sale pic.twitter.com/krHPLRRSxA

— DreaminLace (@DreamInLace) January 25, 2022

mad I missed the Marc Jacobs glitch pic.twitter.com/rbx1dFZAPc

— Becky Goodhair💭 (@YepImBecky) January 25, 2022

Idk if it’s a glitch but ladies! Get your Marc Jacobs tote bag! I’ve been wanting this bag for a min! Glad I waited! No code needed! pic.twitter.com/lvOs0PiV59

— Savage Sag♐️ (@KickzSay23) January 25, 2022

 

Marc Jacobs hit y’all with that REVERSE UNO OUT‼️😂 pic.twitter.com/bXnYCETD47

— Black Girls Do Law (“BGDL”) (@blackgirlsdolaw) January 25, 2022

Kudos to all the girls who got one over on Marc Jacobs.

Meanwhile I’m waiting for a Telfar website glitch that’ll let me actually even get in line to order a damn bag 🤣 pic.twitter.com/OTMoEhDgSq

— Madame Thickhead’s Academy for Wet Blankets (@coloredgals) January 25, 2022

When somebody ran they mouth about the Marc Jacobs glitch and you go to order and they back to full price pic.twitter.com/9KdKSO8cnp

— DKT (@darleneturner53) January 25, 2022

Lol Marc Jacobs coming to each one of yall houses to snatch them bags back! Glitch my ass lol pic.twitter.com/uR7kwHp0I3

— UV(♏💜Her Violetness💜😈) (@ultraviolettea) January 25, 2022

Latest in Style