An H&M Store in NYC Closes After Employee Shares Photo Showing Bugs on Clothing

An H&M store in New York City was shut down as the retailer launches an investigation into a photo posted on social media showing bugs crawling on the hoodies.

Shoppers gathered outside of an H&M store in New York City.
Getty

New York City: H&M is a Swedish clothing store on Fifth Avenue.

Shoppers gathered outside of an H&M store in New York City.

TMZ has learned that an H&M store in New York City has been shut down as an investigation is launched in response to a photo posted on social media showing bugs crawling on a rack of hoodies. 

The picture was shared Wednesday by a soon-to-be former H&M employee at the World Trade Center location. Twitter user @Madesonee_ said that after a customer found what they believed to be lice on the clothes, the area was sectioned off, and workers weren’t even informed of the situation.

I work at the H&M in the Oculus at World Trade & today a customer discovered lice on a rack of hoodies. They’re not closing the store nor are they notifying employees of the problem. The section was just blocked off. pic.twitter.com/eAIlOxfmJu

— Choy 🪷 (@Madesonee_) December 29, 2021

The company later closed the location after her tweet went viral, and released the following statement: “Out of an abundance of caution we have closed the H&M store at Westfield World Trade Center in order to investigate fully.”

As for the whistleblower, her last day working for H&M is tomorrow. “I’m resigning because I hate it here,” she wrote. She apologized to her store manager for the sudden widespread negative attention brought about by her tweet, but said her co-workers, on the other hand, were thankful.

I apologized to my store manager because I did not expect my tweet to go up like this. I was just annoyed that it was being treated like a minor issue & it wasn’t his fault. It’s the company.

My coworkers thanked me 🤍

— Choy 🪷 (@Madesonee_) December 30, 2021

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