Customer Disservice: 1 Star Yelp Reviews From GameStops Across America

Turns out nobody's happy once inside a GameStop.

Mar 12, 2014
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Complex Original

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Not Available Lead
Complex Original

Image via Complex Original

GameStop.

The mere conjuring of the name of the global video game retail outlet is enough to raise the hackles of gamers everywhere. The company is one of the last remaining physical storefront holdouts that seems like it should've folded alongside Blockbuster, Hollywood Video, and EB Games.

In a world where Steam, Amazon, Game Fly, Xbox Live, and, soon enough PlayStation Now, all give gamers no shortage of options in how they consume non-physical media, brick and mortar GameStops are anachronistically still peppered throughout every city in America.

Which is strange considering how much people openly hate the company.

From notoriously lousy customer service to some of the shadiest return and exchange policies, GameStop is infamous for its myriad ways they attempt to screw gamers once inside their stores.

Thankfully (this one time only) for Yelp. The online platform that turns anyone into a vocal critic of any business has a vile reputation of its own, but we figured there ought to be some way to use it for our own ends. 

Here is: Customer Disservice: 1 Star Yelp Reviews From GameStops Across America

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20. "Hate" is a Strong Word

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Location: San Francisco
Quotable takeaway: "This is not to say that all gamestop employees are elitist nerds with chips on their shoulders. Some are extremely nice, but this guy was a total dick."

19. I Smell a Macklemore Song Coming...

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Location: Sacramento, Calif.
Quotable takeaway: "Heres what I propose: lets make Goodwill the next GameStop."

18. The Old Plastic Wrap Trick

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Location: Sacramento, Calif.
Quotable takeaway: "I won't be paying for one of the employees to receive a new game."

17. Thanks, But No Thanks

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Location: New York
Quotable takeaway: "Then I end it with a 'Thank You' but don't get one in return and I could hear the employee slamming the phone."

16. Spelling Bee

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Location: Sacramento, Calif.
Quotable takeaway: "Apparently he knows how to spell it and just wanted to be a dick."

15. GameStop Topography

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Location: Brooklyn
Quotable takeaway: "I don't understand the logic of opening 2 Game Stops less than 5 blocks away from each other."

14. Hey, They're Just Following Corporate Policy...

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Location: Chicago
Quotable takeaway: "I'm sticking with the gamestop on Touhy. They like to work while they're at work and acknowledge customers with breasts."

13. Breathing Down My Neck

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Location: Houston
Quotable takeaway: "Get out of here before your toxic, Funyun ~breath kills me. P.S. Google what an Altoid is."

12. Yelp Yelling

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Location: Chicago
Quotable takeaway: "WHAT KIND OF COMPANY IS THIS?? THE CIRCUS??"

11. Return Policy

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Location: Ridgewood, NY
Quotable takeaway: "Oh, but you can return it and get your money back...so what if you want to keep the game?"

10. Mmmmm...Toasty!

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Location: Santa Cruz, Calif.
Quotable takeaway: "In summary, the GameStop next to the Quiznos sold me an used PS3 game console by misrepresenting it as a Genuine Sony refurbished unit."

9. Chauvinistic Jerk of a Customer

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Location: Chicago
Quotable takeaway: "She's lucky I didn't dick slap her in front of her buddy."

8. Namecalling

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Location: Harwood Heights, Ill.
Quotable takeaway: "I want those 15 minutes back you space nerd...that is all"

7. King Nerd or Pot Smoker?

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Location: San Francisco
Quotable takeaway: "The high-nerd was too cool to provide good customer experience."

6. The Wal-Mart Convert

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Location: New York
Quotable takeaway: "Wal-mart had way more competent employees and that says a lot."

5. Off of What?

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Location: San Francisco
Quotable takeaway: "They would be piss off"

4. What Kind of Hangouts Do You Go To?

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Location: San Diego
Quotable takeaway: "This store reminds me of a hangout for guys that give their mothers a bath & rub their feet."

3. $84 Mistake

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Location: San Jose, CA
Quotable takeaway: "Because of them I am out $80 dollars and on top of that, my memory stick had pictures of me as well as some other things I would HATE to have someone else looking at."

2. This is Not Self Hate

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Location: Mountain View, Calif.
Quotable takeaway: "Anyway, I come in, talk to this asian dude (I am asian too, so this is by no means a review that is anti-asian, it just so happens that the person who helped me was asian)."

1. The Pee Pee Dance

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Location: San Jose, Calif.
Quotable takeaway: "You don't let my 5 year old girl use the bathroom while she's doing the pee pee dance in front of you, you don't get my business, you don't get a 5 star review."

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