BioWare co-founder Dr. Ray Muzyka has finally issued an official response to the legions of fans so unhappy with Mass Effect 3's ending that they've been demanding for weeks the studio surrenders its own artistic integrity by redoing it.

"I believe passionately that games are an art form, and that the power of our medium flows from our audience, who are deeply involved in how the story unfolds, and who have the uncontested right to provide constructive criticism," Muzyka wrote. "At the same time, I also believe in and support the artistic choices made by the development team. The team and I have been thinking hard about how to best address the comments on ME3’s endings from players, while still maintaining the artistic integrity of the game."

He said the team was "genuinely surprised" by fans' reactions to the game, but that "exec Producer Casey Hudson and the team are hard at work on a number of game content initiatives that will help answer the questions, providing more clarity for those seeking further closure to their journey."

He added they'll have more to share on that in April, saying, "We’re working hard to maintain the right balance between the artistic integrity of the original story while addressing the fan feedback we’ve received.  This is in addition to our existing plan to continue providing new Mass Effect content and new full games, so rest assured that your journey in the Mass Effect universe can, and will, continue."

He asks in the meantime that fans do their research, be constructive and trust that they're doing their best to make everyone happy.

Read the rest of his response and let us know in the comments or on Twitter whether you think he's handling this situation right.