In February, South Korean technology conglomerate Samsung unveiled its latest Galaxy phones, with the Galaxy Fold among them. The device officially launches on April 26 for $1,980 and has been sent out to reviewers. The 7.3-inch Infinity Flex Displays allows users to fold the tablet-sized phone to make it more compact, but reviewers have already been having issues with it after less than a week of use.
CNBC's Steve Kovach and the Verge's Dieter Bohn both reported either faulty displays or bulges on the screen from suspected debris.
Bloomberg's Mark Gurman, meanwhile, posted about his "completely broken" review unit on Twitter. He revealed that the phone comes with a protective film over the screen, which he removed. Samsung has stated that users are supposed to leave the thin layer intact.
YouTuber Marques Brownlee confirmed this on Twitter, revealing he got a little bit into peeling the layer off before the screen "spazzed and blacked out." Another reviewer, meanwhile, stressed that anyone considering buying the phone should definitely read the instructions this time around.
In a statement, Samsung says it is currently looking into the matter. The company also added that reviewers should definitely not peel away the protective layer on the display, saying, "Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers."