Macy's is investigating a confrontation that occurred in one of its locations on Christmas Eve.

The racially charged incident was captured in a now-viral video that shows a man harassing store clerks for speaking Arabic. A Twitter user named Ricky shared the tense moment on Christmas Day, writing: "This man made two women cry after publicly humiliating them. Please help me find this awful guy’s information."

The video shows a visibly agitated man exchanging words with a fellow customer who attempts to defend the store employees. Though the clip begins mid-confrontation, the man's words were apparently so offensive that a small group of shoppers gathered to confront him.

"Leave her alone [...] You're disrespecting her, and you're making her feel bad and are saying bad words," a female customer tells the man, before addressing the small crowd. "[...] He's disrespecting the lady. Am I right?"

You can hear a number of shoppers respond in the affirmative.

Ricky claims the man had appeared hostile before being confronted, and that no one said anything to him "until he started insulting the woman because of her ethnicity/language."

"Hey, I don't speak Arabic," the man said in the video. "They were speaking Arabic!"

A male customer steps in at this point: "Is this a program or some kind of TV show going on right now? Because I can’t believe you’re going to sit here and talk to somebody because you don’t understand them [...] They were talking to each other, right? Were they talking to you?"

"Wow. What a bunch of Democrats," the man said. "Hey, I’m in America, I want people to speak English […] All I asked was for her to speak English [...] All the Arabs, all you Arabs and Democrats. Go back to where you came from."

You can watch the confrontation below. 

Ricky said he believes a police report was filed against the man.