There's a reason people don't have a problem sharing their feelings on Yelp—it's because people (and businesses) actually read Yelp. When one pissed off customer took to the website to complain about the service he received at Ten Bells Tavern in Texas, eh expected pepole to read and be amused by his comments. What he probably didn't expect is for the owner of the establishment to respond. On Yelp. And e-shame him.
After saying that he "really wanted to like" Ten Bells Tavern, Mark G. went in:
But, frankly, it smells. Maybe if you sit outside you can't smell the nastiness, but inside is gross. It smells like it has been there for 50 years and never been clean, but it is a newer place. Some of the staff look cracked out. Looks like something you'd find a seedy part of town. I will avoid this place in the future. There are plenty of other places in the area to have a better experience.
Suspicious about the lone one-star review of thebar, ow ner Meri Dahlke returned fire:
Hi Mark G.
Thank you so much for the valuable input. Quick question for you!
Which part made it smell worse? The part where we didn't serve you any alcohol or the part where you harassed the female staff by exposing your chest hair in lieu of showing your ID? Next time you want a Miller Lite, please bring the appropriate ID that is required when you go to a bar and we'll gladly serve you.
Yeah, chest hair isn't the way to a woman's heart. Per Meri, anyone who enters the bar and says "mark g. is a dick" gets a free beer. There might be a line.