It's cool when an employee will hold an item for you. Some stores don't even have hold policies, and will just put the item back on the shelf, which causes folks to miss out on some fresh gear their money wasn't right for. People understand financial problems, or a customer unsure of making a purchase. It happens every day. What's wack is when someone grabs six items and says, "can you put these on hold for me?" with no real intentions of ever making a purchase.
That could have been the last size large in the extra crispy sweater that someone has been losing their mind over for awhile. But guess what? You didn't know it was in the store because "Johnny Indecisive" decided to say, "hold that for me, I'll be right back," only to never be heard from or seen again.