Year: 2012

Ensuring your shop is merchandised well and maintained properly is just good business. Using coded language about double-checking your store's light fixtures as an excuse to follow around black customers is plain old racist. A federal lawsuit alleges that the owner of the popular Bond No. 9 perfume company would tell employees "We need the lightbulbs changed" whenever black shoppers stopped in, a message intended to discreetly inform the employees that it was time to be on high alert. As if that wasn't enough, the suit also claims that the owner kept a dark-skinned employee from serving white customers.