Imagine your flight got delayed four hours because some passengers were joking about the pilot being drunk. You'd probably be annoyed, and if you're an active Twitter user, there's no doubt you would throw some shade via tweets at the airline.
Or maybe don't do that? That's the lesson learned by New Hampshire's own Lisa Carter-Knight, who dared to Tweet her anguish about her JetBlue flight from Philadelphia to Boston being delayed, with all the passengers made to leave the plane, all because the flight's pilot had to undergo a sobriety test due to a joking passenger asking if he had just been at the bar.
JetBlue, showing an intensity and no-f**ks-given attitude usually reserved for dictators who rule with an iron fist, refused to let Carter-Knight back on the flight when it boarded again, refunding her but refusing to rebook her on another flight. Whoops. Carter-Knight was rightfully pissed, complaining that the airline had denied her a flight home to her three children.
Check out the full story in the video above, including JetBlue's "tough sh*t" response.
