Apple Releases Statement On Maps

"We're just getting started."

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Complex Original

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Responding to the furor over Apple Maps, which hit its apex yesterday with thousands of users complaining vocally online, Apple has put out a statement asking for a little patience.

In a note to AllThingsD, Apple spokesperson Trudy miller pointed out that this was Apple's first mapping application and said the company was working to find solutions to lingering issues.

"We launched this new map service knowing that it is a major initiative and we are just getting started with it," Miller said. "We are continuously improving it, and as Maps is a cloud-based solution, the more people use it, the better it will get. We’re also working with developers to integrate some of the amazing transit apps in the App Store into iOS Maps. We appreciate all of the customer feedback and are working hard to make the customer experience even better.”

Many who updated to iOS 6 since its release on Wednesday were dismayed to discover that the new Apple Maps does not offer as reliable an experience as the Google version of Maps that has been included in all previous versions of the OS. Apple Maps was found to be missing many landmarks and seemed to provide inaccurate directions more frequently. Additionally, it lacks public transit data.

Google has said that it hopes to have a new version of its Maps app in the App Store by Christmas. Until then, you can still access Google Maps from iOS 6 via Web app.

[via AllThingsD]

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