A woman filed a $5 million class action suit against against United Airlines, Gawker reports, claiming that the airline "routinely and fraudulently" deceives its customers about the availability of its inflight Wi-Fi.
Cary M. David filed the suit after she paid for the inflight Wi-Fi on a flight to Puerto Rico—only to find out that the system doesn't work outside the continental U.S. David claims that her Wi-Fi shut down after 10 minutes.
This was apparently a big enough offense to get the law involved. Gawker explains (via topclassactions.com):
“United sells these services to passengers on the flights and fails to disclose that the services will not work as advertised when the aircraft is outside the continental United States or is over water,” the United class action lawsuit alleges. “It is not until they have crossed U.S. borders or are over water, with no service, that customers learn that their DirecTV and/or Wi-Fi service will not work for all or part of the flight.”
God forbid you don't have access to your email or Netflix on a domestic flight, right? Anyway, United wants to get the case dismissed—they claim the airline does tell passengers onboard that Wi-Fi does not work outside the U.S. or over water. Either way, I say, just eat your peanuts and take a nap like the rest of us do.
The court will rule on United's claim in the month—until then, David is rounding up other angered United customers to join the suit.
