A report claims that a group of 25 African-American family members and their friends were denied service and then asked to leave a North Charleston, S.C. restaurant because they allegedly made a white customer "feel threatened." According to Michael Brown, he and his party waited more than two hours to be seated at the Wild Wing Cafe, only to be informed by a shift manager that their presence made another patron uncomfortable.
"She said there's a situation where one of our customers feels threatened by your party, so she asked us not to seat you in our section, which totally alarmed all of us because we're sitting there peaceably for two hours," Brown explained to WNEW Channel 5.
Then the smartphone came out.
This pissed the shift manager off, prompting her to kick them all out. Brown made sure to ask all of the proper questions:
I said so you're telling me I have to leave...She said I have a right to deny you service. I said so you're asking me to leave because you're upset because he was recording you, after we've waited for two hours, and after you've already pretty much discriminated on us, and she answered yes
Last Friday, Brown launched an anti-Wild Wing Cafe campaign on Facebook, all because their corporate offices wouldn't return his phone calls. Once his anger went viral, they finally decided to pay attention. "We got alerted through social media, so we always encourage our customers to respond to us or to comment on our social media pages," CMO Debra Stokes explained.
Apparently, they thought an apology and a free meal would satisfy Brown and his party. You can't buy forgiveness. Switching into damage control, Wild Wing Cafe promised a "thorough investigation" to get to the bottom of the incident and said it was "truly disappointed and sorry that any guests of ours felt disrespected or discriminated against."
Far too little and far too late.