Papa John's is being sued for $250 million after allegedly sending customers over 500,000 unwanted text messages in 2010. According to the attorney representing the annoyed customers, some received 15 to 16 texts in a row, sometimes in the middle of the night.
Papa John's denies any responsibility, saying that a third-party vendor and a small number of franchises are responsible for the texts. Mass text messaging company OnTime4U, the third party, is also named in the suit.
The pizza franchise severed ties with OnTime4U in April 2010 after the suit was filed, and the company issued a memo to its franchises, telling them that sending unsolicited texts is illegal. Might've been too late, especially for the people waking up in the middle of the night to frantic pepperoni texts.
