What?! Verizon to Charge Customers $2 to Pay Bill Online & By Phone

Not cool, Big Red. Not cool.

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Complex Original

Image via Complex Original

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This is not something we would expect from the company J.D. Power and Associates ranked as the "Highest in Wireless Customer Care Performance among Full-Service Providers". Yet, Droid-Life reported yesterday that Verizon Wireless on January 15, 2012 will begin to charge subscribers $2 when they pay their bill using their credit or debit card online 

The tip came from a leaked internal document (seen below) the website got its hands on which labels the new cost a "Convenience Fee". The document also says subscribers will be able to avoid the $2 fee by signing up for the Verizon's Auto-Pay feature which automatically deducts the bill payment from your account. 

Happy Holidays, everyone. 

[Droid-Life via Tech Crunch]

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